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Frequently Asked Questions
Getting started
What is Strike?
Where is Strike available?
How do I sign up for an account?
How do I link a payment method?
Which deposit method should I use?
Which withdrawal method should I use?
How do I unlink a payment method?
How do I use a referral code?
What is the Strike referral program?
How do I update the Strike app?
How do I add price or payment widgets to my home or lock screen?
What is Strike Private?
Account settings
What are my transaction limits?
How do I set my default receiving currency as cash or bitcoin?
What is my Strike username?
What is my Strike tipping page?
What is my Strike Lightning Address?
How do I manage my Strike contacts?
How do I enable or disable notifications?
How do I block or unblock a Strike user?
How do I change the Strike app’s default language?
How do I change the font size in the Strike app?
How do I view my transaction history?
How do I hide my bitcoin or cash balance?
How do I change my account information?
How do I change my Bitcoin unit to satoshis?
What are my available and pending balances?
What is Strike Instant?
When does the Strike app undergo maintenance?
How do I close my account?
Cash
How do I find my cash balance?
How do I link a bank account?
How do I link a debit card?
How do I deposit cash?
How do I deposit via wire transfer?
How do I withdraw cash?
How do I withdraw via wire transfer?
How do I set up a recurring deposit?
How do I receive cash?
How do I send cash?
How can I buy gift cards or phone refills with Strike?
What fees and rates apply to cash transactions?
Where is my cash held?
How do I direct deposit using Get Paid in Bitcoin?
Bitcoin
What are the bitcoin trading fees on Strike?
How much bitcoin can I buy?
How do I buy bitcoin?
How do I sell bitcoin?
How do I receive bitcoin?
How do I send bitcoin?
Can I speed up my bitcoin send?
How do I place a target order?
What are the target order limits?
What are bitcoin auto-withdrawals?
When can I send my bitcoin?
How do I set up a recurring purchase?
How do I manage my bitcoin auto-withdrawal?
How do I change or cancel my recurring purchase?
How do I send or receive payments using a Lightning Address?
What fees and rates apply to bitcoin transactions?
What is my average buy price on Strike?
How do auto-withdrawals to Bitkey work?
How does Strike source bitcoin?
How do I find my bitcoin balance?
What is Strike bill pay?
How do I set up bill pay?
Where is my bitcoin held?
Send Globally
What is Send Globally?
How do I use Send Globally?
Which countries are available for Send Globally?
What information is needed from the recipient?
What are the Send Globally fees and exchange rates?
What should I do if I encounter a problem?
Can I use Send Globally for cash withdrawals or payments?
Lending
What is a bitcoin-backed loan and line of credit?
Where are bitcoin-backed loans and lines of credit available?
What is the Annual Percentage Rate (APR) for bitcoin-backed loans and lines of credit?
What are the fees and terms for a bitcoin-backed loan and line of credit?
What are the tax implications of a bitcoin-backed loan or line of credit?
How do I open a bitcoin-backed loan or line of credit?
How do I migrate an existing bitcoin-backed loan to Strike?
How can I draw from my line of credit?
How does my available credit work?
How do LTV, margin calls, and liquidations work?
Where is my bitcoin collateral held?
How can I retrieve collateral once my loan or line of credit is opened?
How do interest and principal payments work?
Can I repay my loan early?
How do I consolidate loans?
Can I refinance my loan?
How do I close my loan or line of credit?
Business
What is Strike Business?
Am I eligible for Strike Business?
What are the benefits of buying bitcoin as a business?
How do I sign up for a Strike Business account?
How much bitcoin can my business buy?
What are the bitcoin trading fees for businesses?
How do I use Strike with Shopify?
What is the Strike Dashboard?
Which deposit method is best for my business?
How do I deposit or withdraw cash in my business account?
How do I contact Strike for press inquiries?
How do I add a bank account for my business?
How do I enable two-factor authentication for my business account?
Can my business open a bitcoin-backed loan?
How do I open a bitcoin-backed loan for my business?
Can my business use Strike Bill Pay?
Where are bitcoin-backed loans available for businesses?
How are tax forms handled for business accounts?
What are the transaction limits for businesses?
Developers
What is the Strike API?
How do I get started as a developer?
How do I use the Strike API?
What is Strike OAuth Connect?
Does the Strike API have a sandbox environment?
Tax reporting
Will I receive a tax form?
When will I receive my tax form?
How do I access my tax forms?
Which transactions are taxable?
Will I be taxed for buying and selling bitcoin on the Strike app?
Will the IRS receive a copy of my tax form?
How can I download my transaction history?
How do I read my tax form?
How do I correct an error on my tax form?
What is my cost basis for trading bitcoin on Strike?
How do I manage my cost basis?
Is my business eligible for a 1099-K?
Security
How do I keep my Strike account secure?
How do I set up a PIN for my Strike account?
How do I set up two-factor authentication?
How do I use two-factor authentication to protect my account and bitcoin?
How do I identify a scam?
What should I do if I encounter a scam?
How can I request that my data be deleted?
Support
How do I contact Strike support?
How do I contact Strike support over the phone?
Terms & privacy
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Licenses
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© 2026 NMLS ID 1902919 (Zap Solutions, Inc.)
Zap Solutions, Inc. dba ‘Strike’ is licensed to engage in virtual currency business activity by the New York State Department of Financial Services.
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