FAQ

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Bitcoin-backed loans

Can I refinance my loan?

Can I refinance my loan?

Yes. You can refinance an existing loan into a new one with updated terms, as long as your loan meets these criteria:

  • Your loan has been open for more than 60 days
  • Your current LTV is 50% or lower
  • Your remaining loan principal is at least the minimum loan amount


Key points to understand before refinancing:

  • There is no fee to refinance
  • Your existing loan’s principal is paid off using the new loan’s proceeds
  • Your existing loan’s collateral will be transferred directly to your new loan
  • You must repay any accrued outstanding interest from your cash or bitcoin balance
  • Your refinanced loan will start a new 12-month term with the latest terms, including interest rate
  • The new loan will be the same loan type as the existing loan—this cannot be updated


How to refinance:

If eligible, you can refinance your loan by visiting your Loan Center and following these steps:

  1. Tap your LTV Tracker to open your Loan Center
  2. Scroll down and tap “Refinance your loan”
  3. Pay any accrued outstanding interest
  4. Review and sign the new agreement

Once confirmed, your existing loan will be closed, and your new loan will begin immediately.

© 2025 NMLS ID 1902919 (Zap Solutions, Inc.)

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